Knowledge Base
Upgrading or Downgrading Your Hosting Plan
Changing Your Hosting Plan
As your needs change, you can upgrade or downgrade your hosting package.
When to Upgrade
Consider upgrading if:
- You're running out of disk space
- You're hitting bandwidth limits
- You need more email accounts
- Your website traffic has increased
- You need additional features
How to Upgrade
- Log into Hostdeal Hub
- Go to Services
- Click on the service you want to upgrade
- Click Upgrade/Downgrade
- Select your new plan
- Review the prorated charges
- Confirm the upgrade
Prorated Billing
When you upgrade:
- You're credited for the unused portion of your current plan
- You're charged for the new plan from today until your billing date
- The difference is charged or credited to your account
Downgrading
If you need a smaller plan:
- Ensure your current usage fits within the new plan's limits
- Follow the same process as upgrading
- Select the smaller plan
Important: Reduce your disk usage before downgrading if you're over the new plan's limits.
What Happens During Upgrade
- Your files and databases remain intact
- Your websites continue working
- New resources are available immediately
- No downtime in most cases
Need Help Choosing?
Not sure which plan is right for you? Contact our sales team for personalized recommendations.