• Wednesday, February 25, 2026

Knowledge Base

How to Create an Email Alias

Setting Up Email Aliases

Create multiple email addresses that deliver to one mailbox.

What is an Alias?

An alias is an alternative email address that delivers to an existing mailbox. For example:

  • info@domain.com → delivers to john@domain.com
  • sales@domain.com → delivers to john@domain.com

Creating an Alias via Forwarders

  1. Log into DirectAdmin
  2. Click Email Forwarders
  3. Create a forwarder from the alias to your main address

Benefits of Aliases

  • One inbox for multiple addresses
  • No additional mailbox storage needed
  • Easy to track where emails come from
  • Can be deleted without losing the mailbox

Alias vs Separate Account

AliasSeparate Account
Shares one inboxOwn dedicated inbox
No extra storageUses storage quota
Can't log in directlyHas own login
No separate passwordOwn password

Sending FROM an Alias

To send emails that appear to come from the alias:

  1. Configure your email client to allow sending from the alias address
  2. This is set up in your email client's account settings under "identities" or "send as"