dotCanada is a premium web hosting provider and has been leading the industry since 2002. We don't just talk the talk, we guarantee it with excellent SLAs to ensure your web site stays online.
We offer three fundamental guarantees at dotCanada.
99.9% Hosting Uptime Guarantee
We don't just offer 99.9% uptime. We guarantee it, in writing. If we don't deliver 99.9% uptime, our SLA credits you with up to 24x service credit for downtime.
If your website is down for one hour, we will give credit your account one free day of service.
30-day Money Back Guarantee
We want you to be happy with your hosting purchase. Our 24x7 technical support team is qualified to help you get and keep your website online.
We guarantee our web hosting for 30-days from day of purchase. If you're not satisfied for any reason, we will refund your hosting purchase.
Quality of Service Guarantee
dotCanada guarantees an unparalleled quality of service. Our trained staff are available 24x7 though email, toll-free telephone and live chat.
Couple with our excellent software tools, hardware, networks and people, we provide a quality web hosting plan at an affordable price.
Support You Can Rely On
We have been providing web hosting since 2002. With over 20 years experience we have the expertise to support you and help you deliver the best website for your business.
1 minute, 10 minutes
Our live chat response time is under 1 minute. Our support ticket response time is under 10 minutes.
The first time, 93% of the time
Our support team resolves 93% of customer support issues on the first interaction.
24x7 technical support
We offer toll-free 24x7 award winning technical support on all hosting packages.